Emotional voice AITechnical building block (API)Reorganized in 2026

Hume AI

Hume AI, Inc. (New York) — since 2021

At a glance: Hume AI develops so-called “empathic” artificial voices: a voice conversational interface (EVI) that adjusts its tone to the way you speak to it, and an expressive text-to-speech system (Octave). The company was founded by a researcher in the psychology of emotion, and its technology rests on a scientific theory of emotional expression. It sells mostly to developers: its voices are built into third-party applications, often without the user knowing, such as the coaching app REAM. In 2026 the company changed profoundly: its founder left for Google DeepMind, its flagship expression-measurement tool was discontinued, and it refocused on evaluating voice AI. No independent clinical evaluation of its products has been published.

Identity

Publisher: Hume AI, Inc. (New York, United States)

Founded: 2021

Founder: Alan Cowen, PhD in psychology (UC Berkeley), former head of Google’s Affective Computing team; left for Google DeepMind in January 2026

Current leadership: Andrew Ettinger (since January 2026)

Funding: about $73–80 million raised (including $50 million in March 2024, led by EQT Ventures)

Type: voice APIs for developers and businesses; one consumer app (iOS, in English)

Products: EVI (conversational voice), Octave (text-to-speech)

Languages: English; French only in recent versions (EVI 4-mini, Octave 2 in preview)

Pricing: from $0 to $500 per month depending on volume, enterprise plan on quote

Clinical status: none (not a medical device)

Origin: a theory of emotion turned into a product

Hume AI grew out of a research program in psychology. With Dacher Keltner (UC Berkeley), Alan Cowen developed “semantic space theory”: the idea that the experience and expression of emotion are organized into many categories (27 for reported experience, 24 for vocal emotion, 28 for facial expressions), linked by continuous gradients rather than reduced to a handful of basic emotions (Cowen & Keltner, 2017, 2021).

This theory sits between two classic positions: basic emotion theory (Ekman) and constructionism (Barrett). The company derived its commercial models from it, which report several dozen “dimensions” of expression. It claims a lineage from David Hume, after whom it is named, Darwin and Ekman.

A scientific debate that remains open

In 2019, the same journal (Psychological Science in the Public Interest) published, side by side, the article by Cowen and colleagues and a critical review by Lisa Feldman Barrett and colleagues, which concluded that emotion cannot be confidently inferred from a facial movement: a smile does not signal joy, nor a frown anger (Barrett et al., 2019). Hume AI itself acknowledges that its models predict how an observer would interpret an expression, not what the person feels.

What Hume AI does (in plain terms)

EVI (Empathic Voice Interface) is a voice conversational agent. You speak to it and it answers aloud, in real time. It analyzes the way you speak (tone, rhythm, timbre) and adjusts the tone of its reply: more apologetic in the face of frustration, more sympathetic in the face of sadness. It detects the end of a speaking turn and can be interrupted. The content of its replies is produced by a third-party language model (Anthropic, OpenAI, Google, among others), chosen by the developer.

Octave is a text-to-speech system that adapts pronunciation, pace and emphasis to the meaning of the text. It can design a voice from a description, and clone a voice from 15 seconds of recording.

Clinical implication

What Hume AI measures are expressions, not emotions. A voice that “responds with sympathy” is reacting to acoustic cues, not to an inner state it has understood. For a patient, the difference is invisible: the voice sounds attentive. That is precisely what makes these tools both promising and delicate in the field of care.

Active products (September 2026)

  • • EVI 3 and EVI 4-mini (conversational voice)
  • • Octave 1 and 2 (text-to-speech)
  • • “Hume: Your Personal AI” app (iOS, English, 18 and over)
  • • Evaluation tools for AI labs (Kairos, leaderboards)

Discontinued in 2026

  • • Expression Measurement API: measurement of facial, vocal and language expressions, discontinued on June 15, 2026

2026: a company changing its nature

On January 22, 2026, Alan Cowen and about seven engineers joined Google DeepMind under a non-exclusive licensing agreement. This is not an acquisition: Hume AI continues to operate independently, led by Andrew Ettinger, who comes from the AI data sector.

The company now presents itself as a “data and evaluation layer” for voice AI: it sells evaluations and human judgments to labs developing voice models, and publishes a ranking of the “emotional intelligence” of voices. In June 2026 it discontinued its flagship expression-measurement API, the product that had built its reputation. Its home page nevertheless still features it at the time of writing.

For the clinician: the literature and the press often cite Hume AI as “the company that detects emotions”. In 2026 it is mostly a voice building block embedded in other applications, and a player in the evaluation of artificial voices. The information on this card dates from September 2026 and may change quickly.

Mental health: what is claimed, what is shown

As early as 2023, Hume AI announced research collaborations with US hospital systems and targeted screening, mood monitoring and triage. In 2024 it presented its conversational voice as a possible support against loneliness and a complement to therapy in the face of a shortage of clinicians.

Commercial case studies

  • • hpy (2025): a platform for therapists that analyzed patients’ expressions during sessions and used EVI between sessions. Engagement figures claimed, with no methodology and no mention of consent.
  • • REAM (2025): daily five-minute coaching calls, with engagement “doubled” (see the box below).

Critical reading: we found no independent clinical evaluation of EVI or of the expression-measurement API in mental health. The available validations are the founding team’s work on the theory of emotion, and case studies published by the company itself, which measure engagement rather than benefit. An independent randomized study, conducted with another tool, even suggests that the benefits of voice modes on loneliness and dependence fade among the heaviest users (Fang et al., 2025).

Example: REAM, a voice coach built on EVI

REAM is a British app, published by a very small company (Ream App Limited, founded in 2023), that presents itself as an “AI life coach”. It calls the user on the phone every day for a short check-in on their goals, using a goal-setting method it names (the MCII framework, which combines mental contrasting and implementation intentions). It remembers previous conversations and says it “hears the emotions in your voice”. The voice runs on Hume AI’s EVI, and the replies on an Anthropic model. The subscription costs £30 per month; the service is in English.

An ambiguous positioning

Hume AI describes REAM as an “online mental health service” for adults with ADHD. REAM’s own website speaks of productivity and coaching, and its terms of use state that it is not intended to treat anxiety or depression, and must not be used in cases of acute psychological distress. We found no crisis management protocol.

Data

Voice recordings, transcripts and emotional analyses are kept for 24 months on servers located in the European Union, and processed by Hume AI and Anthropic, two US companies. The privacy policy does not mention these transfers outside the Union. It also states that feedback given during conversations may be used, anonymized, as promotional testimonials.

Worth knowing: no independent evaluation of REAM has been published. As of September 24, 2026, the UK companies register (Companies House) shows overdue annual accounts and a compulsory strike-off procedure initiated for that reason (a similar procedure had been discontinued in December 2025).

REAM is one of the conversational agents tested by psychologist Jérémy Pellerin in his book Le psychologue artificiel (Éditions d’Ithaque, 2026, in French), who also spoke with its designer (see his testimony).

Voice data, ethics and the European framework

1. Voices used to train the models

By default, conversations with EVI are stored and may be used to train Hume AI’s models. Opting out depends on the application’s developer, not on the end user. The company says it complies with US health data regulation (HIPAA) upon contractual request, but its privacy policy mentions neither the GDPR nor a retention period, and states that data are stored “in the United States and elsewhere”. A patient using an app built on EVI usually does not know that their voice passes through Hume AI, and then through a third-party language model.

2. What the EU AI Act says

Since February 2, 2025, the European regulation on AI prohibits emotion inference in the workplace and in educational institutions, except for medical or safety reasons (Article 5(1)(f)). Elsewhere, emotion recognition systems are classified as high-risk (Annex III, point 1(c)), and those who deploy them must inform the people exposed to them (Article 50(3)). For an occupational or school psychologist, the question is therefore not only clinical: it is legal.

3. An ethics charter tied to the company

Hume AI set up a non-profit initiative, The Hume Initiative, which lays down six principles (including informed consent and the primacy of well-being) and prohibits manipulation, deception and optimization at the expense of well-being. Its committee includes recognized researchers, but also the company’s founder, and its guidelines have been criticized as vague. What becomes of them after 2026 is not known. The tension shows in the company’s own case studies, which present increased engagement as a success.

Our analysis

Hume AI deserves a card on this site for two reasons. The first is scientific: rarely has an AI company come so directly out of a research program in the psychology of emotion. Its story stages a debate psychologists know well, about the link between expression and emotion, and reminds us that a voice that sounds empathic is not a voice that understands.

The second is practical. Patients increasingly encounter these voices without naming them: they are built into coaching, well-being or companionship apps that do not always disclose their provider. The REAM example shows what a clinician gains by checking: who processes the voice, where the data go, what framework of use is claimed, and whether the sales pitch matches the terms of use.

Finally, the 2026 reorganization is a reminder of how fragile this sector is: a tool cited in a study can disappear or change its nature within months. Recommending a voice app to a patient requires knowing its publisher, not just its voice.

References

Barrett, L. F., Adolphs, R., Marsella, S., Martinez, A. M. & Pollak, S. D. (2019). Emotional expressions reconsidered: Challenges to inferring emotion from human facial movements. Psychological Science in the Public Interest, 20(1), 1-68. https://doi.org/10.1177/1529100619832930

Cowen, A. S. & Keltner, D. (2017). Self-report captures 27 distinct categories of emotion bridged by continuous gradients. Proceedings of the National Academy of Sciences, 114(38). https://doi.org/10.1073/pnas.1702247114

Cowen, A. S., Laukka, P., Elfenbein, H. A., Liu, R. & Keltner, D. (2019). The primacy of categories in the recognition of 12 emotions in speech prosody across two cultures. Nature Human Behaviour, 3(4), 369-382. https://doi.org/10.1038/s41562-019-0533-6

Cowen, A. S., Sauter, D., Tracy, J. L. & Keltner, D. (2019). Mapping the passions: Toward a high-dimensional taxonomy of emotional experience and expression. Psychological Science in the Public Interest, 20(1), 69-90. https://doi.org/10.1177/1529100619850176

Cowen, A. S. & Keltner, D. (2021). Semantic space theory: A computational approach to emotion. Trends in Cognitive Sciences, 25(2), 124-136. https://doi.org/10.1016/j.tics.2020.11.004

Fang, C. M., Liu, A. R., Danry, V., Lee, E., Chan, S. W. T., Pataranutaporn, P., Maes, P., Phang, J., Lampe, M., Ahmad, L. & Agarwal, S. (2025). How AI and human behaviors shape psychosocial effects of extended chatbot use: A longitudinal randomized controlled study. arXiv:2503.17473.

Hume AI (2024). Can AI detect emotions? Blog post (J. Brooks), September 23, 2024.

Hume AI (2026). TypeScript SDK release notes, version 0.16.0 (June 17, 2026): “Removed the Expression Measurement API, following its sunset on 6/15/2026”. github.com/HumeAI/hume-typescript-sdk

Hume AI (2025). Case studies “hpy” (March 20, 2025) and “Ream App Limited” (March 18, 2025). Company blog.

Regulation (EU) 2024/1689 on artificial intelligence (AI Act), Article 5(1)(f), Article 50(3) and Annex III, point 1(c).

TechCrunch (2026). Google DeepMind hires Hume AI’s founder (January 22, 2026); Hume AI press release, “Hume AI appoints new CEO” (PR Newswire, January 22, 2026).

VentureBeat (2022). New startup shows how emotion-detecting AI is intrinsically problematic (K. Wiggers, January 17, 2022).

Card updated: September 2026

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